Credit and Debit CardsUpdated 9 months ago

You can use the following credit or debit card types to shop at Supplement City:

• Visa
• MasterCard
• Discover
• American Express

When an order is submitted using a card payment, we authorize the amount with your bank, but no money is withdrawn from the account. While the funds may appear debited from your available balance, they have not entered our account, your bank has placed the funds on hold.

Once an order has shipped, the authorization becomes settled and the funds enter our account. If for some reason your order does not ship and the order is cancelled, it can take several days for your bank to release the funds back to your account.

If your card is declined we suggest verifying the card information and billing address was entered correctly and trying again. If the card is declined again, you may need to contact your credit card company or the issuing bank for more information.